Is your billing system failing to meet the needs of your Natural Gas business?…
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Is your billing system failing to meet the needs of your Natural Gas business?…
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Exceptional customer and broker experiences are paramount to any business and promptly providing complete and clear pricing is often the starting point in a business relationship. Natural Gas businesses…
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Previously, I wrote about the chronic misapplication of ETRM systems within natural gas companies because of businesses believing a traditional ETRM…
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While businesses within the Natural Gas industry represent a small subset of the global economy, the experience and intellect that exists within our industry never ceases to amaze me…
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Our team fields a great many questions from prospective Natural Gas businesses. Over time, a handful have proven to be the most asked, so I thought these questions and their answers make good blog content to share…
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In two earlier posts, Natural Gas Operations … How nGenue Makes a Difference and Natural Gas Billing … How nGenue Makes a Difference , I supplied granular feedback received…
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For most Natural Gas companies, Excel is their first “enterprise software” for running the business. It is widely used, low cost, requires …
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In an earlier post, Natural Gas Operations … the way it should be!, I made reference to more granular feedback received from nGenue users – how…
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Natural Gas managers must have processes in place to ensure accurate and efficient operations. Communication of data between LDCs and Marketers…
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In an earlier post, Natural Gas Operations … the way it should be!, I made reference to more granular feedback received from nGenue users – how nGenue…
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I am delighted to announce UGI Energy Services has now gone live with nGenue as its system of record for Natural Gas Energy Trading and Risk Management…
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Is there any more important opinion than the voice of one’s customer? I think not. For years, we have heard Natural Gas business leaders…
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Can you believe it …!? It’s already December and the New Year is upon us. Have you made your New Year’s resolution…
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Natural Gas Traders and Schedulers responsible for overseeing pipeline operations often struggle with managing the logistical complexities…
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During discovery calls with natural gas businesses of all types and sizes, we survey our audiences for the range of problem statements they are seeking to resolve…
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I hear it in the News almost every day … employers grappling with employees over continued remote working vs. returning to the office. Across nGenue’s user base and the many evaluating…
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resisted writing this blog, however an unpleasant practice with serious business consequences has become such a common occurrence, my conscience drove my fingers to keyboard…
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In the competitive Natural Gas industry, where marketers are readily substitutable, customer service and support quality can be the difference between retaining or losing hard-won customers…
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Well folks, let me tell you, 2023 is proving to be a HUGE year for us at nGenue. In just the first quarter, our new customer adoption rate blew away the whole of 2022 – and 2022 was a big…
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Supply managers overseeing retail operations are faced with significant challenges scheduling behind the city gate. Retail nominations and daily balancing requirements of large C&l and aggregate…
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