Improve operational efficiencies with unlimited pricing options for the simplest residential customer type to the most complex commercial or industrial site.

Enable fast, efficient, and professional prospect management from initial customer contact, through close of the deal, and activation of the new customer account.

Keep your customers informed with natural gas specific messaging for mass communications through configurable groupings of customers, all the way down to the individual.

Differentiate your business with a self-service web portal for Brokers and End User Customers, significantly reducing incoming telephone/email inquiries and related costs.

Improve customer relations and enhance customer satisfaction via a centralized repository of customer and customer-related data that provides a complete customer lifecycle view.

Streamline contract processing with configurable notifications, allowing customers the ability to opt in throughout the year to varying rate offers with ease.

Optimize your transport, manage your assets and eliminate spreadsheet errors with best in class pipeline logistics fully integrated across a central repository.

Minimize imbalance penalties and streamline your pooling and balancing requirements leveraging transparent, real-time and accurate data, while enhancing operational and scheduling efficiencies.

Control your supply position accuracy through fully integrated load forecasting. Understand your projected WACOG with a complete end to end view of supply costs, margins and P&L.​​

Manage imbalance tolerances at the daily or monthly level with simple and easy to maintain configurations.

Satisfy your customers with accurate and completely auditable billing that utilizes accurate and up to the minute data for all end user types.

Eliminate manual uploading / downloading with automated billing connectivity enabling rate ready and bill ready utility consolidated billing scenarios without the need to manage or modify spreadsheets.

Enhance compliance with accurate calculations of all tax types at every jurisdiction level within a single, auditable central repository. ​

Manage customer credit and quickly review outstanding balancing and aging with features built specially to manage natural gas end users of any size.

Eliminate accounting reconciliation issues with pre-calculated journal entries with support for seamless integration with your existing ERP.

Replace tedious, time-consuming tasks via Enrollment Automation whereby the nGenue solution automates the import process.

Reduce errors with system-managed communications of meter reads, MDQs, Demand/Forecasts, and Pool Schedules.

Eliminate manual uploading / downloading via nGenue automation of bill ready and rate ready scenarios.

Capture your physical supply and hedge your positions with support for swaps and futures either entered manually or imported from your exchange of choice.

Manage exposure to price fluctuations with fully integrated Mark-to-Market and Price Exposure reporting that spans both wholesale and retail sides of the business.

Understand your credit exposure in real time with on demand reporting specifically designed to account for the physical nature of the natural gas industry.

Empower your risk teams with powerful trade limit monitoring controls such as, valuation limits, tenor limits, and volumetric limits, all designed to maximize transparency and minimize risk.