Modules | nGenue

Kenneth Hall

CEO

Welcome! At nGenue, we are committed to helping wholesale and retail natural gas companies achieve operational excellence. Across 20 years in the Energy Trade and Risk Management industry, I have witnessed both common and unique operational challenges facing natural gas providers. In an intensely competitive market where customers have the upper hand and margins are thin, having worked with so many companies in this industry affords me a unique perspective, one built on day-to-day operational experience from numerous ETRM implementations. My goal for the information shared on this page is to shine a light on both successes and failures within the industry and the readily available solutions that can enable natural gas providers to improve and optimize their businesses. Thank you for stopping by.

- Ken

Quantified : ETRM Designed for Natural Gas

Kenneth Hall Aug 09, 2023

Previously, I wrote about the chronic application of ETRM systems within natural gas companies and how convinced buyers can become that an ETRM system will serve all their needs when, in fact, ETRM…

ETRM Designed for Natural Gas

Kenneth Hall July 26, 2023

Energy Trading and Risk Management (ETRM) solutions are near and dear to my heart, having devoted so much of my career to ETRM software and its…

UGI Selects nGenue Natural Gas Billing

Kenneth Hall July 07, 2023

UGI Energy Services has added nGenue Billing functionality to enhance the productivity and efficiency of its nGenue-based Natural Gas operations…

ProEnergy Partners Selects nGenue Natural Gas Billing

Kenneth Hall Jun 21, 2023

ProEnergy Partners has selected nGenue as its new software foundation for Natural Gas Retail operations. ProEnergy Partners will be utilizing…

AEP Selects nGenue for Natural Gas Retail Operations

Kenneth Hall May 24, 2023

AEP Energy has selected nGenue as its new software foundation for Natural Gas retail operations. AEP Energy will be utilizing nGenue capabilities spanning Natural Gas Billing, Sales…

The BEST Natural Gas Billing System

Kenneth Hall May 10, 2023

End user billing is the cornerstone of a natural gas company’s interface with its customer base. Inaccuracy is one of the primary sources…

Software Consolidation Enables Natural Gas Business Growth and Cost Reduction

Kenneth Hall April 12, 2023

One of nGenue’s newest users serves as testimony to the business value of consolidating [retiring] multiple disparate software applications and spreadsheets in favor of a single, fully integrated…

UGI Selects nGenue Natural Gas Operations

Kenneth Hall Mar 15, 2023

UGI Energy Services has selected nGenue to enhance the productivity and efficiency of its Natural Gas operations. UGIES will be utilizing nGenue capabilities spanning Sales Operations…

Enterprise Software Stack Sacking Your Natural Gas Business?

Kenneth Hall Mar 01, 2023

Have you heard the one about the company that bet its business on an enterprise software product offering functionality for “all its business needs”? If you have worked with or…

Marathon Energy Goes Live with nGenue Natural Gas Scheduling

Kenneth Hall Dec 14, 2022

I am delighted to announce Marathon Energy is now live with nGenue as its system of record for Natural Gas Retail and Wholesale scheduling…

Your Natural Gas Operations Efficient and Affordable?

Kenneth Hall Oct 26, 2022

Several have commented or inquired about my blog, Spreadsheets Costing Your Natural Gas Business Money?. One reader asked, “How can an enterprise…

Maximizing Your Natural Gas ETRM System Investment

Kenneth Hall Sep 28, 2022

This is the tale of two Natural Gas businesses. To protect company image, let’s say their names are Encumbered and Unencumbered. Both companies have…

nGenue Replaces Quorum for Natural Gas Operations

Kenneth Hall Sep 14, 2022

My last blog post, nGenue Replaces Safari for Natural Gas Billing triggered a number of reader responses, ranging from congratulations to questions seeking additional details…

nGenue Replaces Safari for Natural Gas Billing

Kenneth Hall Aug 30, 2022

It is always a pleasure to announce new nGenue adopters. In most cases, we make arrangements that permit us to name the company, even quote a company representative…

Automate Natural Gas Utility / Marketer Transactions

Kenneth Hall Aug 03, 2022

Natural gas businesses must have processes in place to ensure eﬃcient operations. Communication of data between Utilities and Marketers, however, is a leading area..

More nGenue User Feedback

Kenneth Hall May 11, 2022

Natural Gas Operational Excellence is our company vision. With every customer interaction, we do our best to enable nGenue users to achieve this vision. It’s said customers are ten times as likely to criticize…

Marathon Energy Selects nGenue Natural Gas ETRM

Kenneth Hall April 22, 2022

Marathon Energy has selected nGenue to enhance its short-term wholesale natural gas supply management capabilities. Marathon Energy will be utilizing nGenue’s ETRM…

Four Cs of Vendor Selection

Kenneth Hall April 13, 2022

Looking through Forbes archives recently, I came across this article: The Four C’s Companies Consider When Choosing A Vendor. I remember reading the article when it first…

nGenue User Experience – Dan Guffey

Kenneth Hall Mar 30, 2022

Total Energy Resources, LLC discovered nGenue in 2020 after an unsuccessful attempt at implementing another system. When first learning about the capabilities…

Help is Needed!

Kenneth Hall Mar 24, 2021

Since mid-February, Ukraine has been all over the News – I wish it was in a good way, but instead it has been about the brutal war inflicting pain…

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How Can nGenue Help You?

Retail and Wholesale operations software for Natural Gas Marketers, Producers, Distributors, LDCs, Utilities, and Pipelines

A comprehensive all-in-one software solution that enables natural gas businesses to productively and profitably manage their wholesale and retail business operations from wellhead to pipeline to city gate to meter