Grow Your Natural Gas Book While Reducing Cost to Serve
An end to end operations and billing solution serving both regulated and deregulated industries
EDI Supply Deal Consumption Index Rates

100% of the functionality you need to manage every aspect of your retail natural gas business


Within the challenging retail natural gas industry, fully integrated end-to-end operational functionality is a critical success factor.​​​ ​


A best-in-class retail gas operations and billing solution that simplifies operations via automation efficiencies throughout the customer life cycle.​


You! Regulated and Deregulated Natural Gas Retailers across North America with competitive pressures that demand superior operational execution.​


Anywhere you operate and serve the needs of Commercial, Industrial and Residential customers.​

A front to back retail energy system that enables Retail Natural Gas companies to productively and profitably manage their business operations from customer enrollment to billing and everything in between.

  • Grow your book with 100% of the required operational functionality needed to attract and enroll customers, price quickly, bridge retail demand with wholesale supply, with access to accurate data for peak business performance.​
  • Improve margin through transparent data housed in one master database, leading to better informed business decisions and reporting for forecasting, supply, hedging, balancing and pool requirements.​
  • ​ Reduce your Cost-to-Serve by eliminating manual processes, spreadsheet human error, costly customizations, their agonizing, ever-slipping release schedules and high annual maintenance fees.​
Bill Review LDC charges BudgetBilling LDC Tarrifs LDC Rates Pooling Points Stor Targets LDC meter types local distribution company-LDC
Customer Management Improve customer relations and enhance retention strategies via a centralized repository with a complete customer lifecycle view.
Sales Contracts and Commissions​ Simplify your sales process and increase partner satisfaction through an efficient contracting process and clear and accurate commission payments.
Complex Pricing​ Gain competitive advantage and increase customer retention with unlimited pricing options for the simplest residential customer to the most complex commercial or industrial client.​​
Forecasting & Supply Management
Forecasting & Supply Management Reduce costs and boost margins via supply and hedging transparency, improved forecasting, and complete end to end view of supply costs, margins and P&L.​​
Scheduling and Balancing
Scheduling and Balancing Minimize imbalance penalties and improve scheduling through transparent, real-time and accurate data, while enhancing operational and scheduling efficiencies.
Pool Management
Pool Management​ Reduce time, effort and costs by managing your pools efficiently and accurately with our streamlined pool set up tool, transparent pooling data, and automated nomination options.​​
Taxes and Accounting
Taxes and Accounting Mitigate risk through improved GL reporting and calculation of taxes at every jurisdiction level.​
Billing and Invoicing​
Billing and Invoicing​ Optimize cash flow through reduced average time from bill to cash by increasing invoice accuracy and speed.​
LDC EDI Connectivity​ Serve existing markets efficiently and enter new markets faster with fully automated LDC EDI connectivity and flexible configurability for both EDI and non-EDI utilities.

Our Solution's Building Blocks

One Data Source​

Demystify your business processes and analytics through one master database covering your entire retail natural gas business.​

end 2 end capabilities

End to End Capabilities

Spend more time on your business and less with technology by leveraging two decades of production hardened experience that manages every aspect of your retail natural gas book.​ ​

AI and Machine Learning

Multiply the effectiveness of your team with built for purpose accelerators that produce more accurate results with significantly less effort.​

system integration


Eliminate duel entry and manual mistakes by automating seamless connections with your most important systems.​


Empower your team to make business decisions faster and more effectively with over 100 standard easily customizable reports.​

security audit

Security / Audit​

Comply with industry regulations and information accessibility requirements with a fully auditable data security framework.

About nGenue

nGenue empowers retail natural gas companies to grow their book and reduce cost to serve with a comprehensive off the shelf solution, a superior alternative to costly custom software development.

Since our first implementation in 1996, our end-to-end retail natural gas solution has been enabling competitive advantage to both deregulated and regulated retail natural gas providers.​

nGenue is headed by a team of industry veterans with a combined 100+ years of Energy experience and a deep understanding of the multi-faceted Energy business.

Confidence Sincere belief in our product and our people.
Innovation Using the technology of tomorrow to deliver results today.
Partnership True collaboration with a trustworthy team.
Agile An organization with a commitment to react quickly and efficiently.​
Ingenuity Clever and inventive approach to client needs.​
Simplification Dedication to a simpler software experience.​
Kenneth Hall - CEO

Kenneth Hall

Kenneth Hall brings a unique blend of advisory, technology, and client solution experience as well as strong executive leadership to the nGenue team. Ken is a visionary who is committed to transforming the retail energy industry by leveraging his 17 years in the energy technology space.

Sri Mannepalli - Architecture & Technology

Sri Mannepalli
Architecture And Technology

Sri Mannepalli is a leader in the energy solutions industry. He has been instrumental in providing advisory services for some of the largest organizations in the world for the last two decades. Sri has a proven track record of providing simple and straightforward answers to today’s most complex challenges.​

Mark Lloret - Principal Architect

Mark Lloret
Principal Architect

Mark Lloret is a principal architect at nGenue and brings almost 30 years of retail natural gas experience. He is a veteran at understanding the challenges of the retail natural gas market and is the original architect of the nGenue solution.​

See nGenue in action

Contact us today to learn more about how nGenue can simplify your business.

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Your Choice for Retail Energy Solutions.
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