Blog | nGenue

Kenneth Hall

CEO

Welcome! At nGenue, we are committed to helping wholesale and retail natural gas companies achieve operational excellence. Across 20 years in the Energy Trade and Risk Management industry, I have witnessed both common and unique operational challenges facing natural gas providers. In an intensely competitive market where customers have the upper hand and margins are thin, having worked with so many companies in this industry affords me a unique perspective, one built on day-to-day operational experience from numerous ETRM implementations. My goal for the information shared on this page is to shine a light on both successes and failures within the industry and the readily available solutions that can enable natural gas providers to improve and optimize their businesses. Thank you for stopping by.

- Ken

Ken Hall Podcast Interview

Paige Wilson Aug 11, 2025

Learn from CEO Ken Hall’s Interview with OGGN Prefer to listen? Paige Wilson: Welcome back to another episode of Oil & Gas Industry Leaders Podcast. Let’s get into it and introduce this week’s guests. I’m sitting here today with Kenneth Hall, Chief Executive Officer of nGenue. Welcome to the show, Ken. Let’s discuss how you […]

Natural Gas Scheduling: Overcoming Retail Challenges

Kenneth Hall Apr 30, 2025

Natural Gas Schedulers operate in the “eye of the storm”, responsible for getting many things right every day…

Minimizing Natural Gas Imbalance Penalties

Kenneth Hall Apr 16, 2025

Considering the temperature swings we’ve experienced this winter; this post is timely…

Natural Gas Billing Revenue Protection

Kenneth Hall Apr 02, 2025

Natural Gas Billing is prone to many challenges, not the least of which is completely capturing revenue due to the business. Allow me to share the story of…

Natural Gas Software Selection: Experience is an Asset!

Kenneth Hall Mar 19, 2025

Natural Gas software selection is not an easy undertaking with numerous vendors positioning products and claiming capabilities critical to business operations. The challenge is that while…

Your Natural Gas Operations Require a Replacement Strategy?

Kenneth Hall Mar 05, 2025

We are routinely called upon to update industry pundits, the Gartner Group and CTRM Center being prime examples of those keeping their fingers on the pulse of the market and serving as a leading source…

The Only ETRM Designed Specifically for Natural Gas

Kenneth Hall Feb 19, 2025

We all know that the natural gas business spans wellhead to pipeline, to city gate, and ultimately to the meter. Businesses have looked at ETRM systems to supply operational functionality…

Natural Gas Storage Save Your Bacon?

Kenneth Hall Feb 02, 2025

Houston is home to me, our company and many of our employees. The recent snow and bitter cold from the first polar vortex of 2025…

Make 2025 a Banner Year for your Natural Gas Business

Kenneth Hall Jan 08, 2025

With 2024 behind us, the New Year affords a fresh start; the opportunity to take what we learned from this last year and accelerate forward. At nGenue, we aim…

Natural Gas Operations Support at its BEST

Kenneth Hall Nov 13, 2024

Natural Gas Operational Excellence is nGenue’s vision. With every customer interaction, we do our best to enable nGenue users to achieve this vision. It’s said humans are ten times as likely…

The ONLY ETRM designed specifically for Natural Gas

Kenneth Hall Oct 30, 2024

Energy Trading and Risk Management (ETRM) solutions are near and dear to my heart, having devoted so much of my career to ETRM software and its customization to meet company-specific needs..

What Centralized, Quality Data Will Do for Your Natural Gas Business

Kenneth Hall Oct 16, 2024

We recently found ourselves working with a Natural Gas business whose top priority was consolidating its customer data into a single, central data repository…

Natural Gas Pricing Competitive Advantage

Kenneth Hall Sept 17, 2024

Exceptional customer and broker experiences are of paramount importance to any business, with pricing proposals often the starting point in customer relationships. Promptly providing complete and clear pricing…

Operational Inefficiency Hindering Your Natural Gas Business?

Kenneth Hall Aug 21, 2024

Myself and my team regularly meet with Natural Gas business leaders. Recently, during a consultation with a large Natural Gas company, its COO revealed her…

Natural Gas Scheduling at its Best

Kenneth Hall Aug 7, 2024

Natural Gas Schedulers find themselves in the “eye of the storm,” responsible for getting many things right every day, with substantial dollars at stake, preserving tens, even hundreds of thousands of dollars…

Natural Gas Retail Cashouts Made Easy

Kenneth Hall July 7, 2024

Natural Gas customers, especially high-volume users, often demand flexibility in contract length, terms, and fixed price conversion when choosing a Natural Gas Supplier. While many customers may choose…

Natural Gas Trading Like A Pro

Kenneth Hall June 19, 2024

I know personally and I have worked with a good number of Natural Gas Traders over the years and, if you ask me, Natural Gas Trading is an art. In the case of a physical…

Need a New Natural Gas Billing System?

Kenneth Hall Jun 05, 2024

Is your billing system failing to meet the needs of your Natural Gas business?…

Getting Natural Gas Pricing Right

Kenneth Hall May 22, 2024

Exceptional customer and broker experiences are paramount to any business and promptly providing complete and clear pricing is often the starting point in a business relationship. Natural Gas businesses…

The Perils of Traditional ETRM

Kenneth Hall May 08, 2024

Previously, I wrote about the chronic misapplication of ETRM systems within natural gas companies because of businesses believing a traditional ETRM…

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How Can nGenue Help You?

Retail and Wholesale operations software for Natural Gas Marketers, Producers, Distributors, LDCs, Utilities, and Pipelines

A comprehensive all-in-one software solution that enables natural gas businesses to productively and profitably manage their wholesale and retail business operations from wellhead to pipeline to city gate to meter