Billing | nGenue

Kenneth Hall

CEO

Welcome! At nGenue, we are committed to helping wholesale and retail natural gas companies achieve operational excellence. Across 20 years in the Energy Trade and Risk Management industry, I have witnessed both common and unique operational challenges facing natural gas providers. In an intensely competitive market where customers have the upper hand and margins are thin, having worked with so many companies in this industry affords me a unique perspective, one built on day-to-day operational experience from numerous ETRM implementations. My goal for the information shared on this page is to shine a light on both successes and failures within the industry and the readily available solutions that can enable natural gas providers to improve and optimize their businesses. Thank you for stopping by.

- Ken

Bettering your Natural Gas business in 2021

Kenneth Hall Jan 07, 2021

No arguing 2020 was a crazy year … First, the winter was warmer than forecast, throwing off everyone’s gas forecast and busting fiscal plans. The price of gas tanked, then Coronavirus hit …

New Marketer Goes Live with nGenue

Kenneth Hall Dec 02, 2020

Our latest Go Live is for an established Marketer in the Northeast who, like many, built its business on the back of a spreadsheet; a spreadsheet that spawned another spreadsheet…

New Marketer Goes Live with nGenue

Kenneth Hall Oct 21, 2020

I’ve said it before, and I’ll say it again … My favorite topic to write about is a new nGenue customer Go Live! Go Live you say? Coming off a warmer than expected winter, with record low natural…

Achieving Natural Gas Operational Excellence

Kenneth Hall Oct 07, 2020

At nGenue, Natural Gas Operational Excellence is our vision; it’s what we’re committed to enabling for every Marketer, LDC, and Utility who is seeking to improve its business…

Billing Software Purpose Built for Natural Gas

Kenneth Hall Sep 03, 2020

End user billing is the cornerstone of a natural gas company’s interface with its customer base. Inaccuracy is one of the primary sources of end user complaints and can lower…

nGenue’s New Normal

Kenneth Hall June 05, 2020

As we continue to take precautions to stop the spread, we are hearing chatter about “the new normal” – how our lives will be different going forward. Impacted as we have been…

New Marketer Goes Live with nGenue

Kenneth Hall May 01, 2020

There are many things exciting in this world, but when you’re a software solutions provider, for me at least, there’s nothing more exciting than a new customer implementation Go Live! Last month, we recorded our first Go Live of 2020 for a…

Protect your Natural Gas business

Kenneth Hall Mar 20, 2020

Our thoughts are with you during this unprecedented time in our lives. At nGenue, we have been strictly following the daily guidance of human health experts; all our employees are…

Affordable Natural Gas Operations Solution for Smaller Businesses

Kenneth Hall Mar 11, 2020

A few of you have commented or asked about my Seeking an affordable alternative to spreadsheets? blog published last Fall. I’ve been asked, “How can an enterprise software…

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How Can nGenue Help You?

Retail and Wholesale operations software for Natural Gas Marketers, Producers, Distributors, LDCs, Utilities, and Pipelines

A comprehensive all-in-one software solution that enables natural gas businesses to productively and profitably manage their wholesale and retail business operations from wellhead to pipeline to city gate to meter