Make 2025 a Banner Year for your Natural Gas Business
With 2024 behind us, the New Year affords a fresh start; the opportunity to take what we learned from this last year and accelerate forward. At nGenue, we aim to once again double in size thanks to natural gas businesses committed to changing their operations for the better. What about you? Are you feeling good about your staff productivity and operational costs, your customer service, your growth trajectory, your bottom line or, are the challenges you faced in 2024 and before still a drag on your business performance?
If you’ve been reading my blogs, you have read about common root causes of natural gas operational challenges. While natural gas businesses vary in terms of markets, C&I, Choice and Residential customer proportions, most face common operational challenges impacting growth and achievement of financial objectives. Typically, it’s a result of one or more of four scenarios under which the business is operating:
a. Spreadsheets and manual processes
b. Multiple unconnected software applications
c. Failed or woefully inefficient ETRM system implementation
d. Corporately mandated enterprise software lacking natural gas-specific functionality
The prevailing circumstances reflect day-to-day operations that are slow to respond, manually intensive, requiring excessive data reconciliation, and equating to operational inefficiency and associated cost. We have yet to encounter a Producer, Pipeline, Marketer, or Utility whose business is operating at its desired productivity, whose per capita cost to serve is declining and whose customer service exceeds expectations. The business impact examples are telling, largely due to data “all over the place” that doesn’t tie together properly, inefficient business processes and a lack of tooling to support what exists.
Natural Gas LDCs, Marketers, Pipelines, Producers, and Utilities: YOU CAN DO BETTER!
Consolidate your spreadsheets and disparate applications into nGenue; a purpose-built solution for Retail and Wholesale natural gas operations that stores ALL your customer and customer-related data in one place – yes, a mouse-click accessible, single version of the truth for your natural gas operational data! With functionality spanning day-to-day business operations from wellhead to pipeline to city gate to meter, nGenue has been in production use for over 25 years, housing operations data in one central repository, simultaneously accessible by all business users via a common user interface. Enjoy a single point of data entry that permeates the system – data reconciliation and related human error are eliminated, real-time business performance analysis and reporting are enabled, and your operations achieve peak performance. Here’s what one nGenue user has to say …
“The centralization and utilization of data, the speed and efficiency of the software, the expansiveness of capabilities from start to finish and the customizability of the system have all far exceeded expectations. We can truly run our natural gas supply operations inclusive within the nGenue system, which is nothing I’ve seen before. I was proud of the spreadsheet system I developed and utilized for almost 15 years. Having retired it for nGenue, I am ecstatic that our efficiency, data integrity, automation processes and operational capabilities have been greatly enhanced, giving us an edge in a highly competitive industry.”
LDCs, Marketers, Pipelines, Producers and Utilities face increasing competitive and compliance pressures, requiring increased operational efficiency, data integrity and process improvement. Their operational systems must support this, but most do not. Engage us and we will show you how to make a breakthrough. It’s what we do for natural gas companies, and we are experts in our field.
nGenue enables Natural Gas Operational Excellence!
~Ken
