Need a New Natural Gas Billing System?
Is your billing system failing to meet the needs of your Natural Gas business?
Have you outgrown the use of spreadsheets or has the cost of your billing system kept rising, but failing to deliver new and improved functionality?
Have you reached the point where “enough is enough” and you are ready for a new billing system, one designed specifically for Natural Gas?
You are not alone … many Natural Gas businesses have come to realize their billing system:
- is not designed for Natural Gas and lacks functionality for:
- Pre-enrollment deposits
- Daily spreads, incremental / decremental
- Complex pricing supporting tiers, buybacks, and locking / triggering
- Custom invoices with editable layouts for any scenario
- Data entry / manipulation by multiple simultaneous users
- All meters on one invoice or separate invoices per meter
- Flexible payment terms, calculation of late fees, and LDC pass through charges
- Granular sales taxability for differing categories of billing details
- EDI automation for connecting to LDCs, SCADA systems, and 3rd party marketers
- Automatic handling of unit of measure conversions
- Fully automated LDC transaction management – enrollments, meter reads, and bill-ready / rate ready processing
- Secure Web Portal for Customers, Brokers, Agents, and other third parties
- has proven difficult to integrate with other systems within an IT landscape
- requires expensive customization and ongoing custom support to enable required functionality
- rarely delivers new functionality that justifies the support fee being paid
- is impeding growth and impacting bottom line
- fails to offer fully integrated functionality for natural gas Pricing, Forecasting, Scheduling, Customer Management, Trading and Risk
If you have read this far, many if not all the above painfully resonate with you. General-purpose Utility billing software “doesn’t get Natural Gas,” nor does software designed for Power and weakly adapted to Natural Gas. Settling for what does not work well negatively impacts your business, as does using spreadsheets to bootstrap shortcomings. Billing software designed for Natural Gas is the answer. As one stated, “Although much of what we do is standard within the industry, we have unique customer structures and products that we offer to our customers. The billing system must be capable of supporting these types of use cases.”
nGenue understands the importance of fit for purpose and routinely demonstrates out-of-the-box nGenue functionality capable of addressing use case-specific requirements, including all the above and more. Further, accommodation of client-specific functionality enhancements is nGenue standard practice – to be expected from a software company committed to enabling its clients achieve Natural Gas Operational Excellence.
LDCs, Marketers, Pipelines, Producers, and Utilities all face increasing competitive and compliance pressures, requiring increased operational efficiency, data integrity and process improvement. Their operational systems must support this, but most don’t. Engage us and we’ll show you how to make a breakthrough. It’s what we do for natural gas companies, and we are experts in our field.
nGenue enables Natural Gas Operational Excellence!
~Ken
