AEP Selects nGenue for Natural Gas Retail Operations

By Kenneth Hall

AEP Energy has selected nGenue as its new software foundation for Natural Gas retail operations. AEP Energy will be utilizing nGenue capabilities spanning Natural Gas Billing, Sales Operations, Customer Management, Forecasting, Balancing, Scheduling, Pool Management, Customer / Broker Web Portal, and Utility / Marketer EDI Transaction Automation. In so doing, AEP Energy is equipping itself with the industry’s only software solution purpose-built for Retail and Wholesale natural gas operations.

“nGenue impressed us with its Natural Gas industry focus and expertise, as well as the comprehensiveness of its software solution”, said George Deljevic, Vice President, Products and Services at AEP Energy. “We found nGenue’s offering to be superior to others in the marketplace with regard to our particular needs, and we found that nGenue was attractively priced, attentive to our needs and thorough in its response to our evaluation requirements.”

Says Ken Hall, CEO of nGenue, “AEP Energy’s selection of nGenue is further recognition of the substantial business value of technology purpose-built for Natural Gas operations. AEP Energy is a leader in its markets. With nGenue as its operational foundation, AEP Energy is now poised for accelerated growth and superior customer value delivery.”

About AEP Energy

AEP Energy is a wholly-owned subsidiary of American Electric Power (AEP), one of the United States’ largest electric energy companies. Backed by more than 100 years of energy experience, AEP Energy operates in 27 service territories across Delaware, Illinois, New Jersey, Ohio, Pennsylvania, Maryland and Washington D.C.. With a culture about doing what’s right, AEP Energy has earned an A+ rating from the Better Business Bureau based on customer feedback, agency insights and public data.

About nGenue

nGenue, LLC is a Houston, Texas based software company offering a best-in-class software solution purpose built for Natural Gas operations that fully supports every aspect of natural gas transportation and distribution. nGenue is a comprehensive, yet modular software solution that enables natural gas LDCs, Marketers, Pipelines, Producers, and Utilities to manage their wholesale and retail business operations productively and efficiently from wellhead to pipeline to city gate to meter. With more than 20 years of continuous product enhancement according to the needs of natural gas industry requirements, today nGenue is the only natural gas-specific end-to-end solution for seamless integration of pricing, billing, accounting, customer care, forecasting, scheduling, trading, risk, supply, wellhead management, netback, and automated LDC /Marketer communications.



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