Protect your Natural Gas business

By Kenneth Hall

Our thoughts are with you during this unprecedented time in our lives. At nGenue, we have been strictly following the daily guidance of human health experts; all our employees are working remotely and observing social distancing protocols. There is nothing more important than the health and well-being of our employees, their families, our customers, and business partners. We encourage everyone to be similarly vigilant.

From a business perspective, maintaining a revenue stream that keeps workers paid so they can support their families is also central. The existing health emergency underscores the importance of business processes and tools used to keep your operations running at peak performance. Almost overnight, in-office, business-as-usual has shifted to social distancing, remote working, and even work from home mandates. How is this impacting your business and the customers you serve? Are you struggling, or have you not skipped a beat?

For businesses with advanced tooling and structured processes, work from anywhere is feasible and routine, for employees and managers alike, even more so, productive working from any location. How? Operational systems are in place that are accessible by all users, from wherever they are. In-person meetings and constant employee to employee communication is unnecessary to support normal business capacity. Unfortunately, not all Natural Gas businesses are so well equipped.

For many Natural Gas retailers, manual activities are the norm. Spreadsheet inputs, constant updating, and laborious data reconciliation are daily chores that require excessive manual effort and human interaction. Such environments are unproductive, frustrating, and can even break down when so much time is spent trying to ensure the data is accurate and current. And business decision-making dependent on such environments is prone to miscalculation and, in many cases, falls prey to best guessing.

It doesn’t have to be this way… For more than 25 years, an all-in-one Natural Gas operations software solution has existed that establishes a central repository of trusted data all operations personnel can draw from in real-time. With automation that manages daily or weekly repeating tasks, productivity is massively improved, while business impact from manual error is eliminated. And, when the unexpected envelops your business, upending your regular daily routine, operational impact is minimized because everyone has what they need from wherever they happen to be working.

If your Natural Gas business isn’t operating this way, contact us to explore transforming your natural gas business operations into a model of efficiency and resiliency. It’s what we do for natural gas companies, and we are experts in our field. nGenue enables competitive advantage.

– Ken



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