Bettering your Natural Gas business in 2021
No arguing 2020 was a crazy year … First, the winter was warmer than forecast, throwing off everyone’s gas forecast and busting fiscal plans. The price of gas tanked, then Coronavirus hit with a low blow that just kept on throbbing. In the wake of all this, at nGenue, we witnessed marketers and utilities following diametrically opposed paths. Some froze in their tracks, preoccupied with trying to maintain manually intensive operations in a work at home world, whilst others were busy investigating ways to accelerate out of the downturn by proactively evaluating the means to remedy one or more common issues:
- Manually intensive operations requiring a disproportionate staffing investment
- Bad or inaccessible data impacting decision-making and bottom-line performance
- Excessive data reconciliation across spreadsheets and single-function applications
- General-purpose software failing to meet the unique needs of a natural gas business
- Never-ending software implementation taxing budget and executive patience
How did you fair? The businesses that engaged us say they are better for it. They have untangled what were time consuming and complicated business processes in favor of automated, efficient, lower cost operations and accelerated growth. Here is what just three of our new in 2020 nGenue customers have to say:
“We absolutely love nGenue. We eliminated spreadsheets and avoided hiring 2-3 back office headcount because nGenue handles it all and has made us so much more efficient. Instead, we hired salespeople and are growing faster with greater operational efficiency at a lower cost.”
“We are blown away by how nGenue automates so much of what we used to have to manage ourselves across pricing, LDC communications, forecasting, billing, and customer communications. We’re faster and our data, which used to be bad, is now clean, accurate, and altogether in one place. nGenue is a key enabler of our expansion into new markets and has made us tough to beat.”
“We really like having all our data in one place, how everything ties together within the system and we are really excited about all the work being automated. With nGenue, we have freed up a ton of time that is now being applied to entering other markets and better penetrating our existing markets. We looked at everything out there and nothing comes close to nGenue for running a natural gas business.”
Thanks to fully integrated end-to-end natural gas operations functionality with system-managed automation that replaces inefficient business processes and manually intensive tasks, new nGenue users are realizing tangible ROI in the forms of:
- Accelerated growth from improved productivity and efficiency
- Increased margins via more work getting done in the hands of fewer staff
- Competitive advantage from a lower cost structure and better customer responsiveness
Marketers, Producers, LDCs, Utilities, and Pipelines face increasing competitive and compliance pressures, requiring increased operational efficiency, data integrity and process improvement. Their operational systems must support this, but most do not. Engage us and we will show you how to make a breakthrough in 2021. It’s what we do for natural gas companies, and we are experts in our field.
Happy New Year!
– Ken
